How to Get Help : A Guide To Coping With Fire : Directory

* L.A. County Assessor’s Office

213-974-3211

* L.A. County Sheriff’s Department

213-526-5541

* L.A. County Fire Department

213-881-2413

* L.A. City Fire Department

213-485-5162

* L.A. County Department of

Social Services

800-77 DONATE

CRISIS COUNSELING * Los Angeles County Department

of Mental Health

(800) 854-7771 has been set up as a toll-free information and referral hot line for people who have been emotionally affected by the fires in Los Angeles County.

Shelters The American Red Cross has opened shelters for fire evacuees at the following locations:

CALABASAS/MALIBU AREA

* Palisades High School

15777 Bowdoin St.

Pacific Palisades

* Agoura Hills High School

28545 W. Driver St.

Agoura

* Malibu Community Center

6955 Fernhill Drive

Malibu

* Calabasas High School

22855 Mulholland Highway

Calabasas

RIVERSIDE COUNTY * Beaumont City Hall

550 E. 6th St.

Beaumont

* Banning High School

100 W. Westward St.

Banning

* First Baptist Church

940 2nd St.

Calimesa

Utilities & Other Services Southern California Edison and other utilities and agencies have set up centers to answer any utility- and service-related questions.

SAN GABRIEL VALLEY

* Foothill Service

Restoration Center

Altadena Senior Center

560 E. Mariposa Ave.

Two blocks west of Lake Avenue

8 a.m. to 5 p.m. daily through

next Sunday

(800) 300-0073

* Participants:

Southern California Edison

Southern California Gas Co.

Pacific Bell

Waste Management Inc.

Several water districts

American Red Cross

U.S. Postal Service

LAGUNA BEACH

* Laguna Beach Center

Laguna Beach Water District

306 3rd St.

8 a.m. to 4 p.m. through today

Participants:

Southern California Gas Co.

Southern California Edison

(Walk-ins only)

Disaster Aid Centers State authorities and the Federal Emergency Management Agency have set up four Southland disaster assistance centers to help fire victims.

* Hours: The centers listed below are

open from 9 a.m. to 7 p.m. and can provide information on low-interest loans for residents and business owners who sustained losses. Victims can go to any of these centers, no matter where they live.

* Other programs: Crisis counseling; income tax assistance for filing casualty losses; advisory assistance on legal issues, veterans benefits and Social Security matters. Also, rental payments for temporary housing; grants for making minimal repairs to primary residences that are habitable, and unemployment payments for some workers who temporarily lost jobs.

* Hot line: FEMA’s disaster hot line for general information is (800) 525-0321 and is staffed 9 a.m. to 9 p.m. daily.

* Phone program: You may apply for assistance over the telephone by calling

(800) 462-9029, from 8 a.m. to 6 p.m. daily, if you are prepared to provide basic information, details about your insurance coverage and other information to help substantiate your losses.

THE CENTERS * Arcadia Community

Regional Park

405 S. Santa Anita Ave.

* Laguna Beach

Recreation Center

505 Forest Ave.

* Ventura County Sheriff’s

Training Facility

Camarillo Airport

273 E. Pleasant Valley Road

* Riverside County

French Valley Airport

37552 Winchester Road

Murrieta

* San Bernardino and

San Diego counties

Call FEMA’s hot line:

(800) 462-9029

Hotels These hotels are among those offering accomodations to fire victims:

SAN FERNANDO VALLEY * Clarion Suites

(818) 883-8250

20200 Sherman Way

Canoga Park

Offering $49 rate to fire victims

* Holiday Inn (818) 883-6110

21101 Ventura Blvd.

Woodland Hills

Offering $49 rate to fire victims with identification.

* Radisson Hotel

(818) 707-1220

30100 Agoura Road

Agoura Hills

Offering complimentary rooms to firefighters and discounted rate to fire victims.

MARINA DEL REY * Marina del Rey Doubletree Hotel

(310) 301-3000

4100 Admiralty Way

Marina del Rey

Complimentary accomodations and breakfast.

Fire victims must show identification.

* Marina Beach Hotel

(310) 301-1000

1420 Bali Way

Marina del Rey

Complimentary accomodations and breakfast. Fire victims must show identification.

* Ritz Carlton

(310) 823-1700

4375 Admiralty Way

Marina del Rey

Offering $99 rate to fire victims

AIRPORT AREA * Holiday Inn Crowne Plaza

(310) 642-7500

5985 W. Century Blvd.

Los Angeles

Discounted rates to fire victims; victims must show identification.

* Hyatt at L.A. Airport

(310) 337-1234

6225 W. Century Blvd.

Los Angeles

Offering $45 rate to fire victims.

* Sheraton LAX

(310) 642-1111

6101 W. Century Blvd.

Los Angeles

Offering $45 rate to fire victims.

Pets ASSISTANCE

* L.A. County Animal Care and Control

(310) 940-8888, staffed 24 hours a day, makes referrals for six county shelters and takes requests for help in moving large animals, such as horses. In addition, food is available at these shelters for pets of fire victims, even if they are not being boarded.

* Agoura Animal Shelter

29525 Agoura Road

Agoura Hills

(818) 991-0071

* Los Angeles SPCA/Southern

California Humane Society

(800) 730-4226. A referral line for animal shelters, including paying expenses for veterinary care if needed. Staffed 9 a.m. to 5 p.m. daily.

BOARDING * Veterinary Centers of America

(800) 822-7387

To board any pet, excluding farm animals and horses, VCA has 11 hospitals in the Southern California area. These are the VCA facilities nearest the Calabasas/Malibu fire:

* VCA Parkwood Animal Hospital

6330 Fallbrook Ave.

Woodland Hills

(818) 884-5506

* VCA Agoura Meadows

Animal Hospital

5605 Kanan Road

Agoura Hills

(818) 889-0810

Insurance Several insurance companies have established toll-free, emergency phone lines to handle claims from fire victims. Insurance officials suggest that consumers try to contact their own agents first and use the emergency numbers only if they are unable to reach their agents. Officials also caution that the lines are meant only for consumers with fire claims, not for vendors offering services or other non-emergency calls.

* Auto Club of Southern California:

(800) 67 CLAIM

* Allstate: (800) 755-4126

* Chubb Group: (800) 446-6618

* Farmer’s Group: (800) 543-5736

* Fireman’s Fund: (800) 548-HELP

* Liberty Mutual regional claims offices:

Orange: (800) 303-9801

Westlake Village: (800) 345-4584

Ontario: (800) 526-7994

* SAFECO (800) 452-7117

* State Farm: (800) SF CLAIM

* California Department of Insurance

Consumer hot line: (800) 927-HELP

* Western Insurance

Information Service

(industry-sponsored educational organization):

(800) 391-1679

Traffic The boundaries of Tuesday’s evacuations were Mulholland Highway on the north, Las Virgenes Road on the west, Topanga Canyon on the east, and the Pacific Ocean to the south. These road closures were in effect Tuesday evening in the area of the Calabasas/Malibu fire.

* Pacific Coast Highway from Las Posas Road in Ventura County (near Mugu Lagoon) to Sunset Boulevard.

* Topanga Canyon Boulevard from Mulholland Highway to PCH.

* Mulholland Highway from Topanga Canyon Road to Las Virgenes Road.

* Malibu Canyon Road from PCH to Las Virgenes Road.

* Mulholland Highway from PCH to Decker Canyon Road.

* Decker Canyon Road at PCH.

* Sunset Boulevard exit off

405 Freedway.

Donations Among the groups offering help:

RED CROSS The American Red Cross is accepting monetary donations only. Make check out to American Red Cross and earmark it for the Disaster Relief Fund. You may designate the fire for which you want your donation used.

* Los Angeles Chapter

2700 Wilshire Blvd.

Los Angeles 90057

SALVATION ARMY The Salvation Army is accepting clothing, blankets, non-perishable food items and money for fire victims. See your telephone directory for the Salvation Army drop-off point nearest you. The main Disaster Services Office in Downtown L.A. is listed for donations:

* 916 Francisco St.

Los Angeles 90015

OTHER GROUPS

* Fire Emergency Relief Fund

Episcopal Diocese of Los Angeles

P.O. Box 2164

Los Angeles 90051

(213) 482-2040

(Check or money order only)

* California Community Foundation

Soliciting money to distribute through local nonprofit organizations in Altadena, Ventura County and Orange County. You may send checks with area designated.

Southern California Fire Fund

California Community Foundation

606 Olive St.

Los Angeles 90014

* World Vision

Accepting donations for neighborhood cleanup and recovery programs.

World Vision Fire Relief Fund

P.O. Box 1131

Pasadena 91311

* Operation USA

Accepting money for long-term assistance to community organizations damaged in the fire and soliciting corporate gifts of plastic sheeting to seal damaged houses against rain.

Operation USA

c/o Los Angeles Fires

8320 Melrose Ave.

Los Angeles 90069

(213) 658-8876

* Lutheran Social Services

Accepting money, clothing, bedding and canned food.

1010 E. Locust St.

Pasadena 91106

* Bethany Church

Accepting canned food, children’s clothing, household goods and furniture.

93 N. Baldwin Ave.

Sierra Madre

* Catholic Charities

Fire Disaster Relief

1400 W. 9th St.

Los Angeles 90015

(210) 251-3400

Aid to Fire Victims

* Businesses or organizations that wish to offer free services for fire victims may call The Times at (800) 234-4444 to offer assistance. Or call TimesLink at 808-8463, *8300 to leave a recorded message. The Times will publish the services at no charge.